Terms of service

Last updated: 13/10/2025

Overview

Welcome to Homeware Life.
The terms “we”, “us”, and “our” refer to Homeware Life. We operate this website and its associated store, including all information, content, features, tools, products, and services available (collectively, the “Services”).

These Terms of Service (“Terms”) outline your rights and obligations when using our Services, and incorporate by reference our other policies, including our Privacy Policy and Refund Policy.

By visiting or purchasing from our website, you engage in our “Service” and agree to be bound by these Terms. If you do not agree, you may not access or use our Services.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or have consent from your legal guardian to use our Services.

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

Homeware Life reserves the right to refuse service, terminate accounts, or cancel orders if we believe information provided is inaccurate, fraudulent, or violates these Terms.

2. Our Products

We take care to present our products as accurately as possible. However, variations in colour, finish, or materials may occur due to lighting, screen settings, or natural variation in materials — especially for handmade or natural products.

Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders

Placing an order constitutes an offer to purchase. Homeware Life reserves the right to accept or reject any order at our discretion. An order is not confirmed until we send an order confirmation email and receive payment in full.

Please review all order details carefully before submitting. We may not be able to modify or cancel an order once processed.

All purchases are subject to our Return & Refund Policy.
Products purchased are for personal use only and not for commercial resale or export.

4. Prices and Billing

All prices are listed in GBP (£) and include VAT unless otherwise stated. Prices, promotions, and discounts are subject to change without notice.

You agree to provide valid and up-to-date billing, payment, and contact information. You authorise us (or our payment providers) to charge the full order amount, including any applicable taxes and shipping fees, to your chosen payment method.

If payment cannot be processed, we may cancel your order and contact you to resolve the issue.

5. Shipping and Delivery

We strive to deliver your order promptly, but all delivery dates are estimates and not guaranteed. Once an order leaves our premises, risk of loss transfers to you.

We are not responsible for delays caused by carriers, customs processes, or events beyond our control. Please ensure your shipping information is accurate — incorrect details may result in delays or additional costs.

6. Intellectual Property

All content available through our Services — including text, designs, graphics, logos, product images, and code — is owned by Homeware Life or its licensors and is protected under international copyright and trademark laws.

You may access our content for personal, non-commercial use only. You may not copy, distribute, reproduce, or exploit any portion of the Services without our express written permission.

“Homeware Life” and our associated logos are trademarks of Homeware Life Ltd. Unauthorised use is strictly prohibited.

7. Optional Tools

We may provide access to third-party tools which we neither monitor nor control. You acknowledge and agree that these tools are provided “as is” and without warranties. Your use of such tools is entirely at your own risk.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites and encourage you to review their terms and policies before engaging with them.

Homeware Life disclaims all liability for any damages arising from your use of or dealings with third-party websites.

9. Relationship with Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use. However, any purchases you make are directly with Homeware Life, not Shopify.
By purchasing from our store, you acknowledge that Shopify is not responsible for your transactions, orders, or any resulting claims. You release Shopify from all liability relating to your use of our Services.

10. Privacy Policy

Your privacy is important to us. All personal information collected through our Services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

By using our website, you consent to the processing of your data in accordance with these policies.

11. Feedback

Any feedback, reviews, ideas, or suggestions you provide to Homeware Life may be used by us freely and without obligation. By submitting feedback, you grant Homeware Life a perpetual, royalty-free, worldwide license to use and publish that content in any medium.

12. Errors, Inaccuracies, and Omissions

From time to time, there may be typographical or informational errors related to product descriptions, pricing, or availability. We reserve the right to correct or update information at any time, including after an order is placed, without prior notice.

13. Prohibited Uses

You agree not to use our Services for any unlawful, abusive, or harmful purposes, including to transmit malware, spam, or infringing content.
We reserve the right to suspend or terminate your access if we believe you have violated these Terms or any applicable law.

14. Termination

We may suspend or terminate your access to our Services at any time without notice if we reasonably believe you have breached these Terms.

Provisions relating to intellectual property, limitation of liability, and indemnification shall survive termination.

15. Disclaimer of Warranties

Except where expressly stated, our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

Some jurisdictions do not allow such limitations, so certain exclusions may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, Homeware Life and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Services or products purchased through them.

Our total liability for any claim shall not exceed the amount paid by you for the product or service in question.

17. Indemnification

You agree to indemnify and hold harmless Homeware Life, its directors, employees, partners, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

18. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of such provision.
These Terms, together with our related policies, represent the entire agreement between you and Homeware Life regarding your use of our Services.

20. Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations at any time without notice.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the courts of England.

22. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “last updated” date.
Your continued use of our Services following such changes constitutes acceptance of the revised Terms.